Privacy Policy

Effective Date: 2024-10-02

At LogoGen ("we," "our," or "us"), your privacy is critically important to us. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and services (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect information that you provide directly to us as well as information automatically collected when you use the Service. This includes the following types of data:

1.1 Information You Provide

  • Account Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, and payment information.
  • Logo and Icon Data: We collect the information related to the logos and icons you generate, including your preferences and design specifications.
  • Communications: If you contact us via email, we collect your email address and any additional information you provide in your message.

1.2 Information We Collect Automatically

  • Usage Data: We automatically collect data about your interaction with our website and Service, including your IP address, browser type, operating system, pages viewed, and the dates/times of access.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your use of the Service and to provide a more personalized experience. You can control the use of cookies through your browser settings, but disabling them may affect your ability to use certain features of the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide the Service: We use your data to operate, maintain, and improve our Service, including enabling logo and icon generation and processing transactions.
  • To Communicate with You: We use your contact information to send you updates, promotional materials, and respond to your inquiries.
  • To Personalize User Experience: We may use the information we collect to understand your preferences and personalize your experience on the Service.
  • To Improve Our Services: We may analyze usage data to understand how users interact with our Service and to make improvements.
  • To Process Payments: If you make a purchase, we will use your payment information to process the transaction.
  • To Comply with Legal Obligations: We may use your information to comply with applicable legal obligations, respond to legal requests, and protect the rights and safety of LogoGen, our users, and others.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers that help us operate our Service, such as payment processors, hosting providers, and customer support platforms.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
  • Business Transfers: If LogoGen is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred to the new entity as part of the transaction.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Your Rights and Choices

You have the following rights concerning your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal limitations.
  • Data Portability: You have the right to request a portable copy of your data in a structured, commonly used, and machine-readable format.
  • Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the instructions in those emails or contacting us directly. Please note that you may still receive transactional or account-related emails.

To exercise these rights, please contact us at [email protected].

5. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with the Service and for legitimate business purposes, including complying with legal, tax, or accounting obligations.

7. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information as quickly as possible.

8. International Users

If you are accessing our Service from outside the United States, please note that your information will be transferred to and processed in the United States. By using the Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.

9. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those third-party websites before providing any information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we update our Privacy Policy, we will post the new policy on our website and update the "Effective Date" at the top of the page. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]